AI Solutions

Generative AI Development

Build production-grade generative AI applications — RAG pipelines, fine-tuned models, LLM-powered workflows, and AI-native products. Kansoft delivers custom GenAI solutions for global enterprises with a focus on accuracy, latency, cost, and compliance.

The Problem

Why Enterprise GenAI Projects Stall

Generic LLM wrappers don't survive contact with real business requirements. These are the obstacles we solve every engagement.

Hallucination in Production

Generic models confidently produce wrong answers. Without grounding, retrieval, and output validation, GenAI is a liability.

Data Privacy & Compliance

Sending proprietary data to public LLMs breaches data governance policies under GDPR, HIPAA, and UAE data residency rules.

High Latency & Cost

Naive LLM integrations blast full context windows on every call, blowing latency and cost budgets at scale.

Proof-of-Concept Gap

Jupyter notebook demos running on sample data bear no resemblance to the infrastructure needed for production workloads.

Integration Complexity

Connecting LLMs to internal knowledge, data warehouses, auth systems, and existing APIs requires significant engineering.

Vendor Lock-In

Building directly on one LLM provider's SDK creates fragility — model deprecations, price increases, and capability gaps.

Our Approach

Accuracy, Latency, Cost — All Three

We engineer GenAI systems to production standards: retrieval pipelines that ground answers in your data, evaluation frameworks that measure quality continuously, and infrastructure that scales without breaking cost budgets.

92%
Answer Accuracy (RAG)
8 wks
Pilot to Production
Cost Reduction vs. Naïve LLM
GDPR
Compliant Deployments
01

Data & Knowledge Architecture

Design document ingestion pipelines, chunking strategies, metadata schemas, and hybrid retrieval (vector + keyword) for maximum answer relevance.

02

Prompt Engineering & Evaluation

Build structured prompt templates, few-shot examples, and evaluation harnesses that measure answer quality, faithfulness, and latency continuously.

03

Model Selection & Fine-Tuning

Select the right base model for your use case; fine-tune or instruction-tune where pre-training gaps exist, using efficient methods (LoRA, QLoRA).

04

Production Integration

Build streaming APIs, caching layers, fallback chains, and monitoring dashboards to serve GenAI at enterprise scale.

What We Build

GenAI Application Types

RAG Knowledge Bases

Grounded Q&A systems over internal documents, PDFs, wikis, and structured data with source citations and confidence scores.

Content Generation Pipelines

Structured content workflows (proposals, reports, product descriptions) with brand voice enforcement and output validation.

Conversational AI

Domain-specific chat assistants with memory, session state, escalation paths, and integration with your existing support stack.

Document Intelligence

Information extraction, contract analysis, invoice processing, and regulatory document review at scale.

Code Intelligence

Code review copilots, documentation generators, refactoring assistants, and internal developer tools trained on your codebase.

Fine-Tuned Domain Models

Custom models fine-tuned on your proprietary data for tasks where general LLMs under-perform: medical, legal, financial, technical.

How We Work

GenAI Delivery Lifecycle

Eight-week pilot-to-production process with quality gates at each stage.

01

Data & Requirements Audit (Week 1)

Inventory available data sources, assess quality and licensing, define use case success criteria, and identify compliance constraints.

02

Architecture & Model Selection (Week 2)

Design retrieval architecture, select base LLM, define chunking and embedding strategy, and create the evaluation framework.

03

RAG Pipeline Build (Weeks 3–4)

Implement ingestion, embedding, vector storage, hybrid retrieval, re-ranking, and initial prompt templates. Deploy to staging.

04

Evaluation & Tuning (Week 5)

Run automated evaluation suite (RAGAS or custom harness), measure faithfulness and answer relevance, tune retrieval and prompts.

05

Production Engineering (Weeks 6–7)

Streaming API, caching layer, latency optimisation, cost controls, monitoring dashboards, and auth integration.

06

Launch & Knowledge Transfer (Week 8)

Production release, runbook delivery, monitoring alerting setup, team training, and 30-day hyper-care support.

Technology

Our GenAI Stack

LLMs

Claude 3 / 4 (Anthropic)
GPT-4o (OpenAI)
Gemini 1.5 Pro
Mistral Large
Llama 3 (on-prem)

RAG & Retrieval

LangChain / LlamaIndex
Pinecone
Weaviate
pgvector
Elasticsearch hybrid

Fine-Tuning

Hugging Face Transformers
LoRA / QLoRA
Axolotl
Together AI
Azure ML Fine-tuning

Evaluation

RAGAS
LangSmith
Langfuse
DeepEval
Custom harnesses
Industries

GenAI Use Cases by Sector

Financial Services
Regulatory document analysis, risk report generation, client Q&A
Healthcare
Clinical note summarisation, patient education content, coding support
Retail
Product description generation, review synthesis, catalogue enrichment
Professional Services
Proposal generation, knowledge base Q&A, meeting summarisation
Technology
Code documentation, test generation, developer knowledge bases
Education
Personalised tutoring, assessment generation, course content creation
Results

GenAI in Production

Professional Services

RAG Knowledge Base Achieves 94% Answer Accuracy

A management consultancy built a RAG system over 50,000 engagement documents. Analysts retrieve relevant case precedents in seconds rather than hours. Automated evaluation runs nightly to catch retrieval drift.

  • 94% answer accuracy
  • 50,000+ documents indexed
  • 15 minutes → 20 seconds retrieval
Financial Services

Regulatory Report Generator Saves 120 Hours/Month

A wealth management firm automates regulatory report generation using a fine-tuned model trained on their reporting templates. Output requires only light human review before submission.

  • 120 hours/month saved
  • Compliant with GDPR & MiFID II
  • Fine-tuned on 3 years of reports
Retail

Product Description Engine Scales Content 10×

An e-commerce retailer generates SEO-optimised product descriptions for 200,000 SKUs in 4 languages using a fine-tuned brand-voice model. Time to catalogue new products dropped from 3 days to 4 hours.

  • 200,000 SKUs processed
  • 4 languages supported
  • 3 days → 4 hours time-to-catalogue
Why Kansoft

From Prototype to Production

Evaluation-First Engineering

We build evaluation harnesses before writing application code. Quality is measured, not assumed.

Compliance Built-In

Data minimisation, PII redaction, and audit logging are engineering requirements, not afterthoughts. GDPR, HIPAA, SOC 2, EU AI Act aligned.

LLM-Agnostic Architecture

We build on abstraction layers so you can swap LLM providers as the market evolves — no application rewrites.

Cost Engineering

Context compression, caching, model routing (cheap model first, expensive model on fallback), and batch inference keep costs predictable.

Full IP Transfer

Prompt libraries, evaluation datasets, fine-tuned model weights, and infrastructure code all transfer to you at handover.

Global Delivery Reach

Teams across India, UAE, USA, Europe, and Australia — same-day responses and workday overlap regardless of your timezone.

FAQ

Common Questions

Should we build RAG or fine-tune a model?

RAG is usually the right starting point: faster to build, easier to update, and auditable (you can show which document produced each answer). Fine-tuning makes sense when you need the model to produce outputs in a specific format or style that RAG alone can't achieve, or when you need significant latency reduction. We'll recommend the right approach after reviewing your use case and data.

Is our proprietary data safe when using external LLM providers?

We architect systems to minimise data exposure. For RAG, only the most relevant document chunks are sent to the LLM — not your entire corpus. For sensitive use cases, we can deploy open-source models (Llama 3, Mistral) entirely within your infrastructure so data never leaves your boundary. We also implement PII redaction before any LLM call where needed.

How do you measure whether the GenAI system is actually working?

We build evaluation frameworks using tools like RAGAS, DeepEval, or custom harnesses that measure answer accuracy, faithfulness (is the answer grounded in the retrieved documents?), and relevance. These run automatically on every deployment, so quality drift is caught before users are affected.

What happens when the LLM provider changes their model or pricing?

We build on LLM-agnostic abstraction layers (LiteLLM or custom) so model swaps require configuration changes, not application rewrites. We also implement model routing so cheaper models handle simpler queries, reducing dependency on any single provider.

Can you integrate GenAI with our existing enterprise systems?

Yes. We build connectors for SharePoint, Confluence, Notion, Salesforce, SAP, and any system with an API or data export. For real-time use cases we implement change-data-capture pipelines that keep the knowledge base current as your source systems update.

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